[ 01 ]
Check your system
Log into your monitoring app or check your inverter display to confirm your system is still producing power.
[ adt solar customers - colorado ]
Your ADT Solar System Still Works. Here Is What Changed.
ADT announced in early 2024 that it was exiting the solar installation business, and ADT Solar stopped taking new customers by mid-2024. This was a strategic business decision, not a bankruptcy. Warranty claims are now handled through a designated partner, Spruce Pro. If ADT Solar installed your system anywhere in Colorado, here is what still applies, what does not, and what to check this week.
Strategic exit, not bankruptcy
Manufacturer warranties intact
Spruce Pro handles claims
ADT announces solar exit
Stopped taking new customers
Warranty claims partner
Dedicated local ADT solar technicians
[ what happened ]
The ADT Solar exit, in plain terms
ADT announced in early 2024 that it was exiting the solar installation business to focus on its core security operations. The ADT Solar brand, which had previously operated as Sunpro Solar before ADT’s rebrand, effectively stopped taking new customers by mid-2024. Unlike Freedom Forever, Titan Solar Power, or Sunnova, ADT Solar’s exit was a strategic business decision, not a bankruptcy filing.
ADT has said it will continue to honor existing customer warranties, and Spruce Pro has been designated to manage and resolve workmanship and equipment warranty claims for former ADT Solar customers. However, ADT no longer has dedicated solar customer service lines or local technicians, so day-to-day support and repair work fall to homeowners to arrange.
[ what changes, what does not ]
What is still covered, and what is not
Still in place
Manufacturer warranties on your panels, inverter, and battery
Your solar loan or lease, payments continue as scheduled
Warranty claims through Spruce Pro, ADT's designated partner
The solar system itself and its production
No longer available
A dedicated ADT solar customer service line
Local ADT technicians for repairs or system checks
Production guarantees beyond manufacturer coverage
Same-day support since ADT exited the solar business
[ this week ]
What to do this week
[ 02 ]
Find your equipment brand
Locate the manufacturer name on your panels, inverter, and battery. That is who honors the hardware warranty now.
[ 03 ]
Contact Spruce Pro for a warranty claim
Spruce Pro is ADT's designated partner for managing workmanship and equipment warranty claims for former ADT Solar customers.
[ 04 ]
Locate your contract
Find your original ADT Solar or Sunpro Solar agreement and any warranty paperwork. You will need both.
[ how impact helps ]
We provide the local service ADT no longer offers
If ADT Solar installed your system anywhere in Colorado, Impact Energy can provide the local service and repair support ADT no longer offers directly. We identify your equipment, help coordinate with Spruce Pro on warranty claims, and handle the repair or system check ourselves. We are not affiliated with ADT or Spruce Pro, and we are not taking over your existing contract.
We identify your equipment and coordinate warranty claims
We help you work with Spruce Pro when needed
Licensed, in-house Colorado crews
One point of contact from check to repair
[ faqs ]
ADT Solar exit questions
Did ADT go bankrupt?
No. ADT's exit from solar was a strategic business decision announced in early 2024, not a bankruptcy filing. ADT Solar stopped taking new customers by mid-2024 but has said it will continue to honor existing warranties through a designated partner.
Is my solar system still under warranty?
Do I still have to make my loan or lease payments?
What if my system stops producing power?
Who do I call if something breaks?
Is Impact Energy affiliated with ADT or Spruce Pro?
How do I find out who manufactured my panels and inverter?
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